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Import Coordinator

Website People Freight

Job Summary

Are you a logistics wizard with a passion for air import operations? Do you thrive in a fast-paced environment and excel at coordinating shipments from all corners of the globe? If so, we want to hear from you! We are seeking an experienced Import Coordinator to play a vital role in managing and optimizing our air import operations. If you have a sharp eye for detail, a knack for problem-solving, and a drive to exceed customer expectations, you may be the perfect fit for this role.

Key Responsibilities

  • Manage air import shipments from booking to final delivery, ensuring timely and cost-effective transportation.
  • Collaborate with airlines, customs brokers, and other stakeholders to coordinate import activities.
  • Prepare and submit import documentation, including customs clearance paperwork and compliance forms.
  • Monitor and track shipments, providing real-time updates to clients and internal teams.
  • Resolve any issues or delays in the import process promptly and professionally.
  • Ensure compliance with all relevant import regulations and international trade laws.
  • Develop and maintain strong relationships with clients, partners, and service providers.
  • Continuously seek opportunities to optimize import processes for efficiency and cost-effectiveness.
  • Utilize industry software and systems, with experience in Cargowise being a strong advantage.
  • Provide exceptional customer service, addressing client inquiries and concerns with a proactive and solutions-oriented approach.


  • Minimum of 3 years of experience in air import coordination within a freight forwarding environment.
  • Proficiency in import regulations and customs clearance procedures.
  • Strong communication and negotiation skills.
  • Detail-oriented with excellent organizational and problem-solving abilities.
  • Ability to work well under pressure and meet tight deadlines.
  • Knowledge of Cargowise software is a significant advantage.
  • Proactive, adaptable, and able to work both independently and as part of a team.


  • Join a dynamic and innovative team passionate about shaping the future of logistics.
  • Opportunity for professional growth and career development.
  • Competitive compensation package and benefits.
  • A collaborative and inclusive work environment that values diversity.
  • Be part of a company that believes in work-life balance and employee well-being.
  • Exciting challenges and opportunities to make a real impact in the logistics industry.

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