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Ocean Import Coordinator

Website People Freight

Position Overview

We are seeking a highly motivated and detail-oriented Ocean Import Coordinator to join our team. This role plays a pivotal part in ensuring the efficient and timely importation of goods via ocean freight. The ideal candidate will have a strong understanding of international shipping, customs regulations, and logistics processes. Experience with Cargowise is a significant advantage.

Key Responsibilities

  • Coordinate Import Shipments: Manage all aspects of ocean import shipments, from booking cargo with carriers to tracking and tracing shipments.
  • Documentation: Prepare and review import documentation, including bills of lading, customs declarations, and other required paperwork.
  • Customs Compliance: Ensure compliance with customs regulations and facilitate the clearance of imported goods.
  • Client Communication: Maintain regular communication with clients, providing updates on shipment status and resolving any issues that may arise.
  • Vendor Relations: Collaborate with carriers, trucking companies, customs brokers, and other vendors to ensure smooth operations.
  • Cargo Inspection: Arrange cargo inspections as necessary and handle any discrepancies or claims.
  • Rate Negotiation: Negotiate rates with carriers to optimize cost-effective solutions for clients.
  • Cargowise Expertise: Utilize Cargowise software to streamline processes, manage data, and enhance efficiency (experience with Cargowise is a plus).


  • Experience: Minimum of 3 years of experience in ocean import coordination within the freight forwarding industry.
  • Knowledge: Strong understanding of international shipping, customs regulations, and logistics operations.
  • Communication: Excellent written and verbal communication skills.
  • Detail-Oriented: Exceptional attention to detail to ensure accuracy in documentation and shipments.
  • Problem-Solving: Ability to troubleshoot and resolve issues in a timely manner.
  • Team Player: Collaborative mindset and the ability to work effectively within a team.
  • Multitasking: Capability to manage multiple shipments simultaneously and meet deadlines.

The Offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and inclusive work environment.
  • A dynamic and innovative company culture.

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