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Air Export Coordinator

Website People Freight

Job Summary

As an Air Export Coordinator, you will be responsible for efficiently managing air export shipments, ensuring compliance with international regulations, and providing excellent customer service. Experience with Cargowise is a plus. This role requires attention to detail, strong communication skills, and a deep understanding of air freight procedures.

Key Responsibilities

Cargo Booking: Arrange and coordinate air shipments, including booking flights, preparing documentation, and confirming cargo space with airlines.
Documentation: Prepare and review export documentation, including airway bills, commercial invoices, packing lists, and certificates of origin, ensuring accuracy and compliance with international regulations.
Customs Compliance: Ensure all shipments adhere to customs regulations, including filing export declarations, obtaining necessary permits, and resolving customs issues as they arise.
Customer Service: Communicate with clients, suppliers, and carriers to provide timely updates on shipment status, resolve inquiries, and address any issues that may arise during the shipping process.
Routing: Determine the most cost-effective and efficient routing options for air exports while considering the specific requirements of each shipment.
Cargo Tracking: Monitor and track air shipments from origin to destination, proactively identifying and addressing any delays or disruptions.
Rate Negotiation: Negotiate freight rates with airlines and service providers to ensure competitive pricing for customers.
Cargowise Experience: Utilize Cargowise, our preferred logistics software, to manage and track shipments, maintain accurate records, and streamline export processes.
Compliance and Regulations: Stay updated on changes in international trade regulations, sanctions, and customs requirements to ensure full compliance in all air export activities.
Problem Resolution: Proactively identify and resolve any issues that may impact the successful completion of air export shipments.


Previous experience in air export coordination within a freight forwarding environment.
Familiarity with Cargowise is a strong plus.
Excellent knowledge of international trade regulations, customs procedures, and documentation requirements.
Strong organizational skills with the ability to manage multiple shipments simultaneously.
Effective communication and interpersonal skills.
Detail-oriented and a commitment to accuracy.
Ability to work independently and as part of a team.
Problem-solving skills and a proactive approach to challenges.
Proficiency in using computer software for logistics and documentation.

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